Working with Folders

You can organize your messages by using folders. Perform any of these folder tasks from a Mail view by clicking the arrow next to and then making your selection:

Task	Steps
Create a folder	Click Create Folder. Type a name for the folder and select a location.
Delete a folder	Select a folder and then select Delete.
Rename a folder	Select a folder and select Rename Folder.
Refresh the unread count for a folder	Mouse over the folder name. Click the refresh icon to refresh the unread count. Note that the Inbox and Junk system folder unread counts update automatically if you set the Mail preference to check for new mail.
Move a message to a folder	Select a message and then select Move to Folder (removes the message from the original folder). Select a folder.
Add a copy of a message to a folder	Select a message and then select Copy to Folder (adds a copy of the message to the new folder and leaves a copy in the original folder). Select a folder.
Remove a message from a folder	Select a message and then select Remove from Folder (removes the message from the folder but maintains a copy in the All Documents view).
Delete a message from a folder	Select a message and then click or press the Delete key.
Move a message to the default folder	From the Inbox, select a message and then select Move to <Foldername> Folder. From an open message, select Default Move and Close. Note (You must have designated a folder in your Mail Preferences.)

Tips when working with folders

• Right mouse click any folder to delete it, rename it, or to create a new one.
• Use drag and drop to move a message to a folder.
• Changes made to folders offline do not appear until you return online and refresh your browser.

Mail Preferences